Stay on top of the latest insights, trends and best practices!
CategoriesAll Blog PostsAnalyticsArtificial IntelligenceAutomotiveChurn ManagementCRMCustomer CommunicationCustomer LoyaltyFinancial ServicesiGamingInsightsMarketing TechnologyMobile Customer ActivationOtherTelecomUtilitiesVideo
What to think about before adjusting customer communication
Due to the current global situation, business leaders all over […]
Energy companies are losing revenue every day, yet it’s totally unnecessary
How do you reduce churn? Did you know that one […]
Test yourself! List of CX buzzwords and what they really mean
Are you a CX expert? Test your knowledge of the […]
Connected drivers: the key to an effective customer lifecycle
Maintaining engaging, fruitful customer relationships in the automotive industry is […]
Where does voice communication fit in your marketing stack?
A powerful tool in your customer experience plan Say you […]
The biggest misinterpretation with voice calls
How can voice make a serious difference to your customer […]
How can you improve your customer retention?
With providers losing 14% of their customers on average YOY. […]
How mature is your organisation in implementing marketing technology? Test yourself!
Marketing managers: Compare your digital maturity with others How can […]
Subscribers are dissatisfied with their operator’s communication
How to turn around your dissatisfied customers The majority of […]