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Timing – how can it truly impact your customer experience for the better?
Timing. What is it? Creating a solid communication strategy requires […]
Utilising critical moments in the customer journey to improve customer lifetime value
Initiating customers to take action by identifying critical moments. How […]
What to think about before adjusting customer communication
Due to the current global situation, business leaders all over […]
Energy companies are losing revenue every day, yet it’s totally unnecessary
How do you reduce churn? Did you know that one […]
The automotive industry is losing revenue, yet it’s totally unnecessary
It’s time to take back the control of the customer […]
The importance of CX for iGaming companies
What the iGaming industry should know about customer experience We […]
There’s a better way to increase CLV
How telcos usually interact with customers to increase CLV and […]
What personal customer interactions really mean and how to get it right
Get it right and you’ve got fans for life Everyone […]
Two simple factors that make players stay
Two things that customers have become used to, and therefore […]
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