Superior customer communication delivering unmatched conversion rates
Activate, engage and retain your customers
Wiraya - more than a cloud service
Wiraya designs and develops the industry’s only cloud based platform for tailored, real time customer dialogue. With over 100 million unique customer interactions made, Wiraya Cloud utilises artificial intelligence to optimize when, where and how to communicate a specific message to each individual to maximize conversion. Our human yet automated approach is ideal for large scale communication. With our full product philosophy, we are with you all the way - from strategy to market leading conversion rates.
Want to find out what we do in 90 seconds? Click on the video
Unibet is part of the Kindred Group, one of the largest online gambling companies in the world with over 15 million customers across 100 markets. Unibet offers pre-game and live Sports betting, Poker, Casino and Games.
Unibet decided to work with Wiraya to deliver highly effective customer communications with market leading conversion rates. Check out our video to find out how Unibet retains current players and moves newly registered clients through to depositing players.
Success stories
How SAS reactivated 18% of passive members
The loyalty market is incredibly competitive. Current member fall passive. Scandinavian Airlines managed to turn around more passive club members than ever with Wiraya. Read more
How telecom operator Telia created a welcome process for customers to drive loyalty
Telia has found that the first 100 days are particularly important in order to build customer loyalty. By creating a more efficient welcoming process, on the customers’ terms, they managed to get more satisfied customers and increase both cross-sell and up-sell. Read more
Increasing conversion from registration to deposit
The purpose of the project was to create an automated, yet personal and service-oriented welcoming process. With Wiraya, Mr Green found a smart combination of multiple channels to communicate with their customers, and could thereby increase conversion radically. Read more
Events
How to generate more depositing clients in the iGaming industry
1 PM, May 31 2017: During this webinar Sebastian Dedering, Head of Customer Success, Wiraya and Tom Stenius, Head of Product, will share their experience in how to activate, engage, and retain players...
How Artificial Intelligence builds real relationships & increase customer retention
Tuesday 4 July 09:00 - 17:00
"Following the success of its10th anniversaryedition and returning to the stunning W Hotel in Barcelona, on 4-6 July, the World Gaming Executive Summit will bring together over 80 expert speakers to debate... Read more
We are a DMA member
DMA is a Direct Marketing Association with a network of more than 1,000 UK companies that is privy to research, free legal advice, political lobbying and industry guidance. DMA gives the industry best-practice guidelines, legal updates and a code that puts the customer at the heart. DMA represent a data-driven industry that’s leading the business sector in creativity and innovation.
