Success story: Telia
How telecom operator Telia got a more efficient welcoming process.
Alphabet (part of BMW)
How can you increase the download of new mobile apps?
Success Story: DNB Finance
Reduce missed customer payments and improve user experience
Success Story: Skandia
How can you collate accurate email addresses from customers?
Events & Webinars
Why CX is the iGaming industry’s most important competitive advantage
Wednesday 10 October 15:00 - 18:00
It’s survival of the fittest.As the iGaming industry matures, the market is faced with greater competition and stronger regulations. An increasing number of directives covering anti-laundering, licensing... Read more
Book a meeting with our conversion experts @ SiGMA
28 November 09:00 - 30 November 20:00
Failing to activate new players is costing operators millions in profits, yet it's so easy to avoid. New market entrants, increasingly disloyal players and let alone the new regulations hitting next year,... Read more
CX is make or break- 4 steps to customer experience success
Thursday 27 September 11:00 - 11:30
Did you know that 80% of companies future revenue comes from 20% of their existing customers? In fact, by working more customer focused you can increase your revenue by 10%. The data is conclusive. It’s... Read more
How can you increase your deposits from newly registered players?
Tuesday 25 September 14:00 - 15:00
The iGaming industry is flooded with a range of free bets and offers, from an increasingly large number of recognised operators. Player activation is one of the biggest problems in the industry and up... Read more
Reports & insights
CRM Barometer report 2018
Do you know how to maximise value from your approach to CRM? Check out our comprehensive CRM Barometer report.
Report - Re-establishing trust in the insurance industry
The report reveals some stark results for the insurance industry while offering some key opppurtunities for those brands looking to take a lead.
Leading marketing managers give their insights into the use of marketing technology
How to get customers opting in from your consent campaign
There’s no doubt about it – get GDPR wrong and you could take a big hit. But get it right and it becomes an opportunity. Learn more in our eBook.
YouGov Voice Research & Infographic
Do you know consumer attitudes towards voice used for customer communication?
Accessing the bombarded customer
Do you know how your customers like to be communicated with? Find out in our latest report.