Download eBook

Your last customer is more important than your next

Success stories

Success story: Telia

How telecom operator Telia got a more efficient welcoming process.

Read more

Success story: SAS

How to reach the passive members of your loyalty schemes?

Read more

Success Story: Skandia

How can you collate accurate email addresses from customers?

Read More

Success Story: DNB Finance

Reduce missed customer payments and improve user experience

Read More

Alphabet (part of BMW)

How can you increase the download of new mobile apps?

Learn more

Success story: Göta Energi

Create an automated welcome process and half churn.

Read more

Success story: Unibet

Retain current players and move newly registered clients to depositing players.

Read more

Success Story: 7Red

How to get a passive player back to a depositing client?

Read more

Success Story: BetIt Group

How BetIt Group successfully increased depositing clients

Read more

Videos

 

 

How do you master the welcome process?

 

 

 How do you turn missed payments into greater loyalty?

 

 

How are Unibet reactivating passive players
 

 

 How are Agria Insurance reactivating passive customers?

 

 

The challenge of reactivating with players in iGaming
 
 

 

Marketing leaders need to change their approach

 

 

Top  5 tips for communicating with your customers?
 
 

 

 What does Wiraya actually do? Find out in 90 seconds

Reports

Report - Re-establishing trust in the insurance industry

The report reveals some stark results for the insurance industry while offering some key opppurtunities for those brands looking to take a lead.

Read More

CRM Barometer 2017

Do you know how to maximise value from your approach to CRM? Check out our comprehensive CRM Barometer report

Read more

Martech Report

Leading marketing managers give their insights into the use of marketing technology

Read More

YouGov Voice Research & Infographic

Do you know consumer attitudes towards voice used for customer communication?

Read More

Accessing the bombarded customer

Do you know how your customers like to be communicated with? Find out in our latest report.

Read more

Events & Webinars

How to increase your player deposits and maximize customer lifetime value

How to increase your player deposits and maximize customer lifetime value

Tuesday 10 April 08:30 - 10:00

Are you in the iGaming industry and want to increase player deposits? Need to activate new customers or reactivate passive players? Then this event is for you. On Tuesday 10th of April, we will focus on... Read more

Register

How can you reactivate your passive players and get them back in the game?

How can you reactivate your passive players and get them back in the game?

Tuesday 20 February 11:00 - 11:45

The gaming industry has never been so competitive, with customer loyalty at an all time low. Your players all too easily fall passive and move to competitor brands. You could of course wait and hope they... Read more

On-Demand Webinars

How can you rapidly increase revenues and build long term loyalty using customer communication?

How can you rapidly increase revenues and build long term loyalty using customer communication?

The utilities and energy sectors are facing a number of key challenges with new technologies, tighter environmental regulations, a move towards digitalisation and changing customer preferences. It’s also... Read more

Read more

How Artificial Intelligence builds real relationships & increases customer retention in the iGaming industry

How Artificial Intelligence builds real relationships & increases customer retention in the iGaming industry

One of the main challenges for the gaming industry today is how increase customer retention and build customer relationships. What’s so exiting about AI in customer communication is the possibilities it... Read more

How can you use Artificial Intelligence to increase new player activation?​​​​​​​

How can you use Artificial Intelligence to increase new player activation?​​​​​​​

Existing communication with new customers has numbed us to the numbers. 60% of these potential new players don't even make a deposit after registering.Based on an average lifetime value of €450 thats €2,700,000... Read more

How can you reactivate your passive players and get them back in the game?

How can you reactivate your passive players and get them back in the game?

Tuesday 20 February 11:00 - 11:45

The gaming industry has never been so competitive, with customer loyalty at an all time low. Your players all too easily fall passive and move to competitor brands. You could of course wait and hope they... Read more

  
 
How can you stop losing customers and increase revenues?

 
 
How do you increase deposits from new & passive players?

Latest news and Blog

We’re increasing focus on AI for more personal customer communication

As CEO of Wiraya, I am incredibly proud that we have been awarded €2 million in innovation grants by...

To the blog