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Okay seriously, what is everybody doing?

84% of businesses spend either more or the same amount on customer acquisition as they do on retention. 84%...

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Success stories

Success story: Telia

How telecom operator Telia got a more efficient welcoming process.

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Alphabet (part of BMW)

How can you increase the download of new mobile apps?

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Success Story: DNB Finance

Reduce missed customer payments and improve user experience

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Success Story: Skandia

How can you collate accurate email addresses from customers?

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Success Story: Black type

How did Black Type use their brand ambassador to activate players?

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Success Story: 7Red

How to get a passive player back to a depositing client?

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Success Story: BetIt Group

How BetIt Group successfully increased depositing clients

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Events & Webinars

Why CX is the iGaming industry’s most important competitive advantage

Why CX is the iGaming industry’s most important competitive advantage

Wednesday 10 October 15:00 - 18:00

It’s survival of the fittest.As the iGaming industry matures, the market is faced with greater competition and stronger regulations. An increasing number of directives covering anti-laundering, licensing... Read more

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Book a meeting with our conversion experts @ SiGMA

Book a meeting with our conversion experts @ SiGMA

28 November 09:00 - 30 November 20:00

Failing to activate new players is costing operators millions in profits, yet it's so easy to avoid. New market entrants, increasingly disloyal players and let alone the new regulations hitting next year,... Read more

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CX is make or break- 4 steps to customer experience success

CX is make or break- 4 steps to customer experience success

Thursday 27 September 11:00 - 11:30

Did you know that 80% of companies future revenue comes from 20% of their existing customers? In fact, by working more customer focused you can increase your revenue by 10%. The data is conclusive. It’s... Read more

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How can you increase your deposits from newly registered players?

How can you increase your deposits from newly registered players?

Tuesday 25 September 14:00 - 15:00

The iGaming industry is flooded with a range of free bets and offers, from an increasingly large number of recognised operators. Player activation is one of the biggest problems in the industry and up... Read more

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Reports & insights

CRM Barometer report 2018

Do you know how to maximise value from your approach to CRM? Check out our comprehensive CRM Barometer report.

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Report - Re-establishing trust in the insurance industry

The report reveals some stark results for the insurance industry while offering some key opppurtunities for those brands looking to take a lead.

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Martech Report

Leading marketing managers give their insights into the use of marketing technology

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How to get customers opting in from your consent campaign

There’s no doubt about it – get GDPR wrong and you could take a big hit. But get it right and it becomes an opportunity. Learn more in our eBook.

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YouGov Voice Research & Infographic

Do you know consumer attitudes towards voice used for customer communication?

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Accessing the bombarded customer

Do you know how your customers like to be communicated with? Find out in our latest report.

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