84% of businesses spend either more or the same amount on customer acquisition as they do on retention.

84% of businesses are doing it wrong.

We drive results for people who want their customers to do things, know things, update things, start things, stop things, change things or buy things.

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We’re for marketers who recognize the value of existing customers.

Too many companies use their prospect marketing stacks to communicate with existing customers as if they’d never heard of them before.

That’s precisely the way to alienate people who actually pay you money, and kill the metrics that really drive your business.

We help customer-obsessed strategists—in marketing, crm, sales and customer service—to transform their customer relationships.

We do it by plugging a new mobile customer activation layer into their marketing stack to send out communications that inspire customers to take action. 

We’re for CRM directors who want to turbo-charge their customer experiences

Instead of bombarding your customers with blanket mass-communications, send fewer messages and make fewer calls but get more of them right.

Do that, and customers trust you more, buy more, and stay loyal.

We’re for customer-facing leaders who want fans for life

Your brand is the sum of your interactions with your customers.

Make absolutely sure you give them the most relevant, timely and helpful interactions you can to bring them on board, earn their trust, motivate them to act and boost your most valuable KPIs. Like increasing customer lifetime value, keeping customers longer and growing revenues faster.

 

Want to know more?

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We’ve already helped several of Europe’s leading brands activate customers in:

Telecom

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Utilities

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Loyalty programs

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Online gaming

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Financial services

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eBook: Mobile Customer Activation

Tackle the single biggest mistake in customer experience.

Stop treating customers like prospects and start maximizing your customer relationships.

Download the eBook. 

Onboarding your customers

First impressions stick. Don’t lose customers before they’ve even started using your product or service. Optimise your mobile comms mix to get people started and sticking around. How Telia created a welcome process for customers to drive loyalty

Increasing customer lifetime value

Your customers deserve to be treated like customers—not prospects. Give them personalised, timely and relevant offers and they’re far more likely to stay with you for the long haul. How SAS reactivated 18% of passive members

Reducing your churn

Today’s customers are notoriously fickle. One false move and they’ll switch. Keep customers onside with more effective engagements that cost you less and scale up automatically. How Agria Insurance increase policy renewals

Winning customers back

Lapsed customers are a sensitive audience. Go in heavy-handed and you could alienate them forever. Approach them with helpful, personalised interactions and they’re far more likely to return. How Unibet successfully retains current players

Our happy clients!

Success story: Telia

How telecom operator Telia got a more efficient welcoming process.

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Success story: If Insurance

To remind the customer about a payment without being intrusive

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Success Story: BetIt Group

How BetIt Group successfully increased depositing clients

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Start growing with Wiraya!

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