Are you affected by rapid changes and new or temporary regulations? Communication with your players is crucial to inform them about any changes that may lead to closure or an opening where a market becomes available again. However, are you missing out on a significant portion of your players due to your communication not delivering? There is a better way where you can:
1) Easily replicate to new markets
2) Be local yet scalable
3) Consistent and compliant – the same message for every player
Benchmark KPI's
Wiraya has an average reach rate of around 95%.
The average open rate for emails is 2-5%…
Benchmark KPI's
More than 20% of the players will take action based on the strategy provided by Wiraya.
The average click-through rate for SMS is 5%…
Elevate Your iGaming Engagement with Wiraya
Revolutionize how you interact with your players by harnessing Wiraya’s innovative solutions. We’re here to enhance your strategies, turning average player experiences into extraordinary ones.
The Wiraya Advantage:
Increase Winnings: See your revenue soar with improved player conversion rates due to our targeted and engaging communications.
Reduce Costs: Streamline your communication efforts, saving on operational costs while maintaining the quality of player interactions.
Player Satisfaction: Achieve higher levels of player happiness as we customize each message to their preferences and behaviors, ensuring every touchpoint matters.
With Wiraya, you’re not just keeping up; you’re setting the pace in the iGaming industry with forward-thinking, effective player communication strategies.
Know Your Customer
Secure Verification: Ensure your players are verified for age and identity, maintaining compliance and trust.
Retail Integration
Omni-channel Engagement: Seamlessly connect your retail and online platforms, enriching customer data for effective cross-selling.
Player Activation
Engage New Players: Transform new registrations into active, engaged players, boosting participation rates.
Early Life Engagement
Loyalty from the Start: Foster brand loyalty early in the player lifecycle for lasting relationships.
Campaign Boosters
Seasonal Surge: Amplify deposit rates with targeted campaigns that resonate during peak seasons.
Reactivation Strategies
Reignite Interest: Re-engage inactive players and reduce churn with personalized outreach.
Sportsbook Engagement
Seasonal Commitment: Maximize player engagement and wallet share throughout the sports calendar.
Responsible Gaming Initiatives
Proactive Care: Address problem gambling early to protect players and mitigate regulatory risks.
Customized Solutions
Tailored for You: Don't see what you're looking for? Let's create a solution that fits your unique needs in the iGaming world.
"We have found a real differentiator to our customer communication to engage our churned players. Using Wiraya to inspire churned players to get back to us alongside the well-designed activities we have for acquisition and retention, has proven to be a great way to grow our number of players. "
Curious to See Wiraya in Action?
Let’s explore how Wiraya can make a difference for your business. No heavy sales pitch, just a straightforward chat about your needs.
Who knows? It could be the start of something great.
Explore With UsSuccess Story
Success story: Wiraya helped GuazuBet with a cross-functional communication strategy and used a local language and voice from the province of Misiones, Argentina
GuazuBet wanted to give a personal, fun, and memorable experience to their players in the province of Misiones, Argentina, to stay on top of their minds and open up more channels for their communication strategy. How could they find a way to be personal and local, yet reach all players at the right time…
READ MORE"I don't believe we could do anything for a smoother onboarding process. We have a great relationship with Sara, our Account Manager, who has made the whole process seamless and effortless."
Trusted with over 100 million customer interactions
6 key tips on how to truly work
customer-centric
6 key tips on how to truly work customer-centric (with template) In today’s business landscape, becoming customer-centric isn’t just a buzzword; it’s a necessity. Companies strive to understand and meet their customers’ needs, recognizing that superior customer experiences can be a key differentiator in a competitive market. According to Gartner, 81% of companies say they […]