On-Demand Webinar:
how to tackle the single
biggest mistake in CX

4 steps to customer experience success

Did you know that 80% of your company’s future revenue comes from 20% of your existing customers? And by working more customer focused you can increase your revenue by 10%.

Today’s customers are smart, connected, web-savvy, and fickle as hell. The battle of consumer’s attention is fierce, and the stakes are too high, to get away with delivering a mediocre experience. 71% of customers cite the main reason they’ve ditched a company as ”poor customer experience (CX)”, and a further 52% go on to tell friends about it.

So how do you tackle the single biggest mistake in CX?
 In 20 minutes, we will answer some of your question marks.

  • How do you get your customers attention?
  • How do you get your customers to make an action?
  • How can you use data in every communication?
  • How can you personalize the message?

Charlotte Banning

Head of Marketing

Edward Maine

Head of Marketing Operations

Watch the webinar!

Thank you for your request, we will send you the video shortly!

Please Try again