On-Demand Webinar:
how to tackle the single
biggest mistake in Customer Experience

4 steps to customer experience success

Did you know that 80% of your company’s future revenue comes from 20% of your existing customers? And by working more customer focused you can increase your revenue by 10%.

Today’s customers are smart, connected, web-savvy, and fickle as hell. The battle of consumer’s attention is fierce, and the stakes are too high, to get away with delivering a mediocre experience. 71% of customers cite the main reason they’ve ditched a company as ”poor customer experience (CX)”, and a further 52% go on to tell friends about it.

So how do you tackle the single biggest mistake in CX?
 In 20 minutes, we will answer some of your question marks.

  • How do you get your customers attention?
  • How do you get your customers to make an action?
  • How can you use data in every communication?
  • How can you personalize the message?

https://www.wiraya.comIt’s never been harder to increase player loyalty, and the value they generate throughout their lifetime. The growth of aggressive competitors, combined with the increased resources of mid-tier gambling operators, has led to players being bombarded with free spins and offers.  With new regulations and restrictions on advertising, gambling operators are being forced to come up with a new communication approach.It’s never been harder to increase player loyalty, and the value they generate throughout their lifetime. The growth of aggressive competitors, combined with the increased resources of mid-tier gambling operators, has led to players being bombarded with free spins and offers.  With new regulations and restrictions on advertising, gambling operators are being forced to come up with a new communication approach.It’s never been harder to increase player loyalty, and the value they generate throughout their lifetime. The growth of aggressive competitors, combined with the increased resources of mid-tier gambling operators, has led to players being bombarded with free spins and offers.  With new regulations and restrictions on advertising, gambling operators are being forced to come up with a new communication approach./

SPEAKERS

Charlotte Banning

Head of Marketing

Edward Maine

Head of Marketing Operations

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