One of the main challenges for the gaming industry today is how to increase customer retention and build customer relationships. What’s so exciting about AI in customer communication is the possibilities it gives to create breathtaking customer experiences and real business value. Building trust & loyalty with your customers have never been more important, but at the same time never more challenging! New and improved technology is going to revolutionize customer communication.
> How do you use communication to get closer to your customers?
> Is content still king or do we need to change our perception of customer communication?
> What does artificial intelligence offer us to solve the paradox of automating personal communication?