Öresundskraft is setting themselves up for success with up-to-date customer email addresses and consent. At Öresundskraft, delivering excellent customer experience is a top priority. In order to deliver on this, having correct and up-to-date email addresses of existing customers (both B2C and B2B) is a prerequisite. Wiraya has proven to be an important partner in […]
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About MSX International. MSX International has been the partner company to many of the world’s leading automotive brands. With expertise in business transformation for over 25 years, they have helped generate value and consistent growth for their clients. By enhancing their clients journey in the automotive industry, their innovative and transformative business models have allowed […]
How DNB managed to increase the number of paying customers by 77% with a new interactive reminder. Many banks are experiencing difficulties in getting customers to pay invoices on time. Missed payments not only mean credit losses but can also result in dissatisfaction and lost customers in the long run. An unsuccessful payment can of […]
Vattenfall is combining the power of voice with the joy of receiving something unexpected in order to reward and maintain customer loyalty. Building a solid relationship with your existing customers is becoming more difficult in today’s day and age. With a strong focus on delivering excellent customer experience, Vattenfall utilise the Wiraya platform in order […]
Vattenfall Small Business elevates their customer experience by focusing on the early stages of the customer lifecycle. Vattenfall is utilising the high reach & engagement capability of the Wiraya platform throughout several critical moments of the customer lifecycle. Looking at the first 100 days of the customer relationship, it is well-known that this period is […]
A personal but non-intrusive way to engage customers and encourage them to download the app. Jönköping Energi’s vision is to be a good force for a good society, and they are contributing to the development in their region through sustainable and innovative services. One of these services is the new app that Jönköping Energi launched […]
Lime takes their CRM strategy to the next level – adding an unexpected twist Lime, a leading Nordic CRM provider, has gone all in to help companies across Europe to exceed their customers’ expectations. They call this CRM with a twist. With a strong focus on their existing clients, Lime decided to take their own […]
How can you turbo boost customer loyalty and go beyond the expected? Challenge: Building a solid relationship with your customers is becoming more difficult in today’s day and age. The tone you set with your customer will make or break the future of that relationship. Solution: The Wiraya Loyalty Concept combines the element of surprise […]
