Automation is key to keep up with player experience
Many leading operators in gaming are targeting 3 objectives in 2019; reducing customer acquisition costs, increasing player retention and taking greater market share.
To achieve this, these brands are recognising the vital role of Customer Experience (CX) and are investing heavily in the latest marketing tech to deliver an engaging experience for players. Research shows that in a year 85% of customer interactions will be handled without a human (Gartner, 2018).
Therefore the time has come for you to invest in scalable experiences or get disrupted by others that will.
Download the guide to learn how to:
- How to use tech to treat all your players like a VIP
- 4 crucial priorities for customer obsessed leaders
- How to increase conversion rates with the latest marketing tech
- How to get up and running with AI in only 28 days