Business Solution: Service Booking

How can you increase revenues in the fiercely competitive service sector?

Challenge: Automotive companies are losing out on repeatable revenue from their existing customers.

Solution: Wiraya triggers personalized communication flows, using interactive voice calls, SMS, and landing pages for your drivers for them to choose where they wish to service their vehicles and when at their convenience.

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OTHER INSIGHTS

From Challenge to Success: PayEx’s Story

Effective Customer Communication Enables a Successful Debt Collection Process for PayEx Sometimes, customers fail to pay their invoices on time. Debt collection is the systematic process of following up on and recovering outstanding debts. Unpaid invoices not only mean lost revenue and reduced liquidity for businesses, but they also risk damaging customer relationships. Since its […]

Smarter customer communication with Volkswagen

In the automotive industry, there are several critical moments in the customer lifecycle that are important for maintaining customer loyalty and optimizing the customer experience. Volkswagen Group, as a leading car manufacturer, has identified key areas where they need to communicate effectively with their customers.

LF Västernorrland: Smarter customer communication

LF Västernorrland is a locally customer-owned company, offering all aspects of financial security. From personal advice in banking, pensions, insurance, real estate brokerage, claims settlement, and damage prevention. LF Västernorrland provides insurance for individuals, families, businesses, and employees. LF Västernorrland was positively surprised by the number of customers activated related to unpaid invoices. Together with […]

Video: LF Västernorrland has automated parts of their communication to enhance customer experience and increase sales opportunities

LF Västernorrland is a locally customer-owned company, offering all aspects of financial security. From personal advice in banking, pensions, insurance, real estate brokerage, claims settlement, and damage prevention. LF Västernorrland provides insurance for individuals, families, businesses, and employees. Wiraya is a partner for the insurance side B2C in this case.