Telco Churn Guide
How can telcos tackle the biggest mistake in churn management?
Did you know that European telecoms lose in average 14% of their customers every year?
It costs 5 times as much to attract a new mobile subscriber as it does to keep an existing one.
Our consumer report shows that 54% of telco customers would have stayed if they had felt more appreciated.
Protected: Success story:
How Vattenfall is setting themselves up for success with up-to-date customer data and consent
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How SEB increase CLV in their small and medium-sized customer segment
SEB is winning the hearts of their customers by focusing […]