Precision Customer Activation
How can you steer your customers in the critical moments?
There are some moments in the customer lifecycle that all your customers will experience in the same way. Yet other moments are the complete opposite of standard.
- They’re unique and highly variable.
- That require one-to-one conversations with your customers.
- To address their specific needs, wants or challenges.
- The ones that make or break experiences.
- Neither marketing automation nor telemarketing will ever be good for
These, are The Critical Moments.